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Too shiftless to even click on a few things while online shopping, hm? Just ask this built-in assistant

The Opera web browser now boasts "agentic AI," meaning users can ask an onboard AI model to perform tasks that require a series of in-browser actions.…

The world's biggest call center company is using artificial intelligence to "neutralise" Indian accents for Western customers. From a report: Teleperformance said it was applying real-time AI software on phone calls in order to increase "human empathy" between two people on the phone. The French company's customers in the UK include parts of the Government, the NHS, Vodafone and eBay. Teleperformance has 90,000 employees in India and tens of thousands more in other countries. It is using software from Sanas, an American company that says the system helps "build a more understanding world" and reduces miscommunication. The company's website says it makes call center workers more productive and means customer service calls are resolved more quickly. The company also says it means call center workers are less likely to be abused and customers are less likely to demand to speak to a supervisor. It is already used by companies including Walmart and UPS.

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Silicon Valley, the place that did more than any other to pioneer artificial intelligence, is the most exposed to its ability to automate work. That's according to an analysis by researchers at the Brookings Institution, a think tank, which matched the tasks that OpenAI's ChatGPT-4 could do with the jobs that are most common in different US cities. From a report: The result is a sharp departure from previous rounds of automation. Whereas technologies like robotics came for middle-class jobs -- and manufacturing cities such as Detroit -- generative AI is best at the white-collar work that's highly paid and most common in "superstar" cities like San Francisco and Washington, DC. The Brookings analysis is of the US, but the same logic would apply anywhere: The more a city's economy is oriented around white-collar knowledge work, the more exposed it is to AI. "Exposure" doesn't necessarily mean automation, stressed Mark Muro, a senior fellow at Brookings and one of the study's authors. It could also mean productivity gains. From the Brookings report: Now, the higher-end workers and regions only mildly exposed to earlier forms of automation look to be most involved (for better or worse) with generative AI and its facility for cognitive, office-type tasks. In that vein, workers in high-skill metro areas such as San Jose, Calif.; San Francisco; Durham, N.C.; New York; and Washington D.C. appear likely to experience heavy involvement with generative AI, while those in less office-oriented metro areas such as Las Vegas; Toledo, Ohio; and Fort Wayne, Ind. appear far less susceptible. For instance, while 43% of workers in San Jose could see generative AI shift half or more of their work tasks, that share is only 31% of workers in Las Vegas.

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And Monday's not looking that steady, either

This weekend's Microsoft 365 outage, which left unlucky subscribers unable to login and use its Outlook email service as expected, has been blamed on a "problematic code change" by the Windows giant.…

Britain, the birthplace of the Industrial Revolution, now suffers from its opposite: profound energy shortages and deep affordability crises [non-paywalled link]. A new report titled "Foundations" identifies the root cause -- "it is difficult to build almost anything, anywhere" in the UK. Housing exemplifies this malaise. Since the 1990s, homeownership among young British workers has halved while housing prices doubled. The 1947 Town and Country Planning Act effectively nationalized development rights, requiring special permission for new construction and establishing restrictive "green belts." Despite Margaret Thatcher's market reforms, British house-building never recovered. This constrictive policy has stymied potential growth beyond housing, Atlantic reports. Cambridge remains a small city despite biotech breakthroughs that might have transformed it into a major hub. Transit infrastructure languishes -- Leeds is Europe's largest city without a metro system. Energy production has collapsed, with per capita electricity generation now roughly one-third of America's. Britain faces a self-imposed scarcity crisis. Environmental regulations, while beneficial, created a one-way system where lawsuits easily block development. As co-author Sam Bowman summarized: "Europe has an energy problem; the Anglosphere has a housing problem; Britain has both." The solution requires comprehensive reform-- overhauling the planning system, reducing anti-growth litigation, and encouraging energy production to unlock what the private sector "already wants to do."

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Annual Barcelona tech fest brings demo devices that aren't commercially available... will they ever see light of day?

MWC Lenovo has used the MWC event in Barcelona to demo some unusual concept devices including a laptop with a folding screen and another that can be powered by the sun.…

U.S. publishers are increasingly abandoning paperback editions of nonfiction books, eliminating a traditional second chance for authors to reach readers with lower-priced versions of their work. New adult nonfiction paperback titles plummeted 42% between 2019 and 2024 [non-paywalled source] to under 40,000, while hardcover titles fell just 9% during the same period, according to Bowker Books in Print. "It's profoundly demoralizing that a book that might have taken four years to write and was published with such promise is done after five months," Dan Conaway, a senior literary agent with Writers House, told WSJ. The shift reflects changing consumer habits, the rise of digital formats, and market realities where Amazon sometimes prices hardcovers below paperbacks. Barnes & Noble now promotes just one nonfiction paperback monthly.

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Investigation understood to have ended following settlement

SAP paid former CTO Jürgen Müller €7.1 million ($7.5 million) after he left the German software company by mutual agreement in September last year.…

Job placement rates have declined at all top U.S. business schools [non-paywalled source] since 2021, leaving MBA graduates anxious about their expensive degrees' return on investment. Harvard Business School, which produced Wall Street titans like Bill Ackman and Ray Dalio, saw the percentage of graduates without job offers three months post-graduation rise from 4% in 2021 to 15% currently. Similar trends are evident at Stanford, Chicago Booth, MIT Sloan, and Wharton, where 7% of 2024 graduates lacked offers within three months of completing their programs. Industry experts cited in a Bloomberg report attribute the downturn to tepid white-collar job growth, declining private-sector wages, and high-profile layoffs at companies including Meta and JPMorgan.

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Ghost positions, HR AI no help – biz should talk to infosec staff and create 'realistic' job outline, say experts

Analysis It's a familiar refrain in the security industry that there is a massive skills gap in the sector. And while it's true there are specific shortages in certain areas, some industry watchers believe we may be reaching the point of oversupply for generalists.…

Nvidia and Broadcom are conducting manufacturing tests using Intel's advanced 18A chip production process, according to Reuters, signaling potential confidence in the struggling chipmaker's contract manufacturing ambitions. The previously unreported tests could lead to significant manufacturing contracts for Intel, whose foundry business has suffered delays and lacks major chip designer customers. AMD is also evaluating Intel's 18A technology, which competes with Taiwan's dominant TSMC, according to the report. The current tests focus on determining capabilities of Intel's process rather than running complete chip designs. Intel faces additional setbacks, with qualification of critical intellectual property for 18A taking longer than expected, potentially delaying some customer chip production until mid-2026.

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Speaking of some concept devices that Lenovo has unveiled, the company today teased its ThinkBook "codename Flip" AI PC Concept at Mobile World Congress, featuring a flexible 18.1-inch OLED display that can transform between three configurations: a traditional 13.1-inch clamshell, a folded 12.9-inch tablet, or a laptop with an extra-tall vertical screen. Unlike the motorized ThinkBook Plus Gen 6 expected in June, the Flip uses the display's flexibility to fold behind itself, eliminating motors while gaining 0.4 inches of additional screen space. Users can mirror content on the rear-facing portion when folded or enjoy the full 2000x2664 resolution display in vertical orientation. The concept also features a SmartForcePad trackpad with LED-illuminated shortcut layers. While still in prototype phase, Lenovo has specs in mind: Intel Ultra 7 processor, 32GB RAM, PCIe SSD storage, and Thunderbolt 4 connectivity.

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Microsoft Copilot reckons that it didn't have to be like this

There has been a clear uptick in the adoption of Windows 11 as enterprises migrate PC fleets ahead of the end of support date for Windows 10.…

Daniel Parris: Some TV shows take a while to "get good." Modern classics like Breaking Bad, The Wire, Community, and Bojack Horseman are notorious for "starting slow" and are often recommended with a disclaimer like "Give it a few episodes; I promise it gets good!" At the same time, some shows never get good. Recently, I started a spy series called The Agency, which could best be characterized as premium mediocre (at least so far). There are big-name actors (Michael Fassbender, Jeffrey Wright, Richard Gere), expensive sets, and glossy camerawork -- but after a few installments, I'm trapped in a liminal space between engaged and listless. At the end of each episode, I'm left with the same thought: "Maybe the next one will get good." Committing to a mediocre program or continuing with a floundering series elicits a state of (mildly) torturous ambiguity. Should you cut your losses, or is this show some late-blooming classic like Breaking Bad? What is the optimal number of episodes one should watch before cleansing a subpar series from their life? Surely, a universal number must exist! Like 42, but for television. So today, we'll explore how long it takes a new show to reach its full potential and how many lackluster episodes you should grant an established series before cutting ties. His analysis reveals that viewers should watch six episodes before quitting TV shows. The study, based on IMDb user ratings, found most series require six to seven episodes before early ratings match or exceed the show's long-term average. After six consecutive subpar episodes, the likelihood of permanent decline exceeds 50%, making it the optimal point to abandon disappointing series. Several acclaimed shows including Breaking Bad, Friends, and Seinfeld required multiple episodes before reaching their quality potential, with Seinfeld needing 16 episodes to match its series average. The research also identified a pattern where long-running shows typically experience quality decline around seasons five and six, with ratings dropping below first-season averages and continuing to fall.

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Flying to the Turks and Caicos tonight? Good luck

SpaceX is set to have another go at launching its monster Starship rocket today after the US Federal Aviation Administration (FAA) gave the venture the green light.…

China aims to commercialize nuclear fusion technology for use in emissions-free power generation by 2050, according to the countryâ(TM)s state-owned atomic company. From a report: China National Nuclear Corp., which runs an experimental device dubbed the 'artificial sun,' could start commercial operation of its first power generation project about five years after a demonstration phase starting around 2045, it said in a media briefing on Friday. The Asian nation has recently stepped up its ambitions in achieving nuclear fusion, a process by which the sun and other stars generate energy and that is considered a near-infinite form of clean energy. It is notoriously difficult to carry out in a sustained and usable manner and only a handful of countries like the US, Russia and South Korea have managed to crack the basics.

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Some may have second thoughts about going all-in with an American vendor, no matter where their data is stored

Microsoft has completed its EU data boundary, however, analysts and some regional cloud players are voicing concerns over dependencies on a US entity, even with the guarantees in place.…

Officials remain intent on uncovering who was behind it

The Polish Space Agency (POLSA) is currently dealing with a "cybersecurity incident," it confirmed via its X account on Sunday.…

Apple users noticed a change in 2023, "when streaming platforms like Netflix, HBO Max, Amazon Prime, and the Criterion Channel imposed a quiet embargo on the screenshot," noted the film blog Screen Slate: At first, there were workarounds: users could continue to screenshot by using the browser Brave or by downloading extensions or third-party tools like Fireshot. But gradually, the digital-rights-management tech adapted and became more sophisticated. Today, it is nearly impossible to take a screenshot from the most popular streaming services, at least not on a Macintosh computer. The shift occurred without remark or notice to subscribers, and there's no clear explanation as to why or what spurred the change... For PC users, this story takes a different, and happier, turn. With the use of Snipping Tool — a utility exclusive to Microsoft Windows, users are free to screen grab content from all streaming platforms. This seems like a pointed oversight, a choice on the part of streamers to exclude Mac users (though they make up a tiny fraction of the market) because of their assumed cultural class. "I'm not entirely sure what the technical answer to this is," tech blogger John Gruber wrote this weekend, "but on MacOS, it seemingly involves the GPU and video decoding hardware..." These DRM blackouts on Apple devices (you can't capture screenshots from DRM video on iPhones or iPads either) are enabled through the deep integration between the OS and the hardware, thus enabling the blackouts to be imposed at the hardware level. And I don't think the streaming services opt into this screenshot prohibition other than by "protecting" their video with DRM in the first place. If a video is DRM-protected, you can't screenshot it; if it's not, you can. On the Mac, it used to be the case that DRM video was blacked-out from screen capture in Safari, but not in Chrome (or the dozens of various Chromium-derived browsers). But at some point a few years back, you stopped being able to capture screenshots from DRM videos in Chrome, tooâ — âby default. But in Chrome's Settings page, under System, if you disable "Use graphics acceleration when available" and relaunch Chrome, boom, you can screenshot everything in a Chrome window, including DRM video... What I don't understand is why Apple bothered supporting this in the first place for hardware-accelerated video (which is all video on iOS platformsâ — âthere is no workaround like using Chrome with hardware acceleration disabled on iPhone or iPad). No one is going to create bootleg copies of DRM-protected video one screenshotted still frame at a timeâ — âand even if they tried, they'd be capturing only the images, not the sound. And it's not like this "feature" in MacOS and iOS has put an end to bootlegging DRM-protected video content. Gruber's conclusion? "This 'feature' accomplishes nothing of value for anyone, including the streaming services, but imposes a massive (and for most people, confusing and frustrating) hindrance on honest people simply trying to easily capture high-quality (as opposed to, say, using their damn phone to take a photograph of their reflective laptop display) screenshots of the shows and movies they're watching."

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ICO looking at what data is used to serve up recommendations

The UK's data protection watchdog has launched three investigations into certain social media platforms following concerns about the protection of privacy among teenage users.…