TheRegister
Here's one way to cut support ticket volume… send them to another company entirely
The CEO of the company behind note-taking app Obsidian says the well-known video game house of the same name has sent one of its customer queries to his own team – claiming that "off-the-shelf AI support software" is why the gaming firm gave a user the wrong email address.…
Who's watching the watchers? This Mozilla fellow, and her Surveillance Watch map
interview Digital rights activist Esra'a Al Shafei found FinFisher spyware on her device more than a decade ago. Now she's made it her mission to surveil the companies providing surveillanceware, their customers, and their funders.…
Microsoft's lack of quality control is out of control
OPINION I have a habit of ironically referring to Microsoft's various self-induced whoopsies as examples of the company's "legendary approach to quality control." While the robustness of Windows NT in decades past might qualify as "legendary", anybody who has had to use the company's wares in recent years might quibble with the word "quality."…
Meta can't afford its $600B love letter to Trump
Meta on Friday floated plans to invest $600 billion in US infrastructure and jobs by 2028 as part of a massive datacenter expansion.…
ChatGPT, Claude, and Grok make very squishy jury members
Law students at the University of North Carolina at Chapel Hill School of Law last month held a mock trial to see how AI models administer justice.…
Previously unknown Landfall spyware used in 0-day attacks on Samsung phones
A previously unknown Android spyware family called LANDFALL exploited a zero-day in Samsung Galaxy devices for nearly a year, installing surveillance code capable of recording calls, tracking locations, and harvesting photos and logs before Samsung finally patched it in April.…
AI benchmarks are a bad joke – and LLM makers are the ones laughing
AI companies regularly tout their models' performance on benchmark tests as a sign of technological and intellectual superiority. But those results, widely used in marketing, may not be meaningful.…
Blackwell a no-sell in China as trade deal fails to materialize
Nvidia's latest generation of Blackwell accelerators won't be available in China anytime soon, according to CEO Jensen Huang, who said there were no "active discussions" about selling the coveted chips to the Middle Kingdom.…