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Denmark's PostNord will end centuries of letter delivery as digitalization and high postage costs make physical mail nearly obsolete. The BBC reports: The steep decline in letter volumes has been driven largely by digitalization, and PostNord announced in March that it will cease letter services at the end of the year. It will bring to an end four centuries of letter deliveries by the state-owned operation. A third of its workforce is being let go, as it sheds 2,200 positions in its loss-making letter arm. Instead it will focus on its profitable parcel business, creating 700 new roles. "Danes hardly receive any letters anymore. It's been going down for years and years," says Kim Pedersen, chief of PostNord Denmark. "They're receiving one letter a month on average, it's not a lot." "On the contrary, Danes love to shop online," he adds. "Global e-commerce is growing significantly, and we are moving with it." Fifteen years ago, PostNord operated several enormous letter-sorting facilities, but now there's just one on the western outskirts of Copenhagen. Since 2000, the volume of letters the business handles has declined by more than 90%, from around 1.4 billion to 110 million last year, and it continues to fall rapidly. As PostNord prepares to cease letter deliveries, 1,500 of its red post boxes are being removed from Danish streets. However, few locals in the capital appear to use them much. From email and cashless mobile payments, to digital health cards carried by smartphone, there's an app for almost everything in Denmark - and it's one of the world's most digitalized nations, second only to South Korea, according to the OECD's 2023 Digital Government Index. The Danish government has embraced a "digital by default" policy, and for more than a decade correspondence with the public has been carried out electronically. "We are facing this natural evolution of a digitalized society, earlier than maybe some other countries," Mr Pedersen explains. "In Denmark, we are maybe five or 10 years ahead." The high cost of sending a letter in Denmark is also a contributing factor behind its decline. In 2024, a new law opened up the postal market to private competition and took away its exemption from the country's 25% rate of VAT, so the price of a PostNord stamp jumped to 29 Danish krone ($4.55) per letter. "That made [volumes] drop even further faster," Mr Pedersen points out. The report notes that private firm DAO will take over nationwide letter deliveries in Denmark after PostNord exits. However, concerns remain that elderly citizens and rural residents may struggle with fewer post boxes and reduced service quality. Both the advocacy group DaneAge and the 3F Postal Union warn the transition could disproportionately affect vulnerable populations.

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An anonymous reader quotes a report from Ars Technica: As banks around the world prepare to replace many thousands of workers with AI, Australia's biggest bank is scrambling to rehire 45 workers after allegedly lying about chatbots besting staff by handling higher call volumes. In a statement Thursday flagged by Bloomberg, Australia's main financial services union, the Finance Sector Union (FSU), claimed a "massive win" for 45 union members whom the Commonwealth Bank of Australia (CBA) had replaced with an AI-powered "voice bot." The FSU noted that some of these workers had been with CBA for decades. Those workers in particular were shocked when CBA announced last month that their jobs had become redundant. At that time, CBA claimed that launching the chatbot supposedly "led to a reduction in call volumes" by 2,000 a week, FSU said. But "this was an outright lie," fired workers told FSU. Instead, call volumes had been increasing at the time they were dismissed, with CBA supposedly "scrambling" -- offering staff overtime and redirecting management to join workers answering phones to keep up. To uncover the truth, FSU escalated the dispute to a fair work tribunal, where the union accused CBA of failing to explain how workers' roles were ruled redundant. The union also alleged that CBA was hiring for similar roles in India, Bloomberg noted, which made it appear that CBA had perhaps used the chatbot to cover up a shady pivot to outsource jobs. While the dispute was being weighed, CBA admitted that "they didn't properly consider that an increase in calls" happening while staff was being fired "would continue over a number of months," FSU said. "This error meant the roles were not redundant," CBA confirmed at the tribunal. Now, CBA has apologized to the fired workers. A spokesperson told Bloomberg that they can choose to come back to their prior roles, seek another position, or leave the firm with an exit payment. "We have apologized to the employees concerned and acknowledge we should have been more thorough in our assessment of the roles required," CBA's spokesperson told Bloomberg. The FSU said that "the damage has already been done." These employees "have had to endure the stress and worry of facing redundancy" and were "suddenly confronted with the prospect of being unable to pay their bills." FSU warned that CBA's flip-flopping on AI serves as a "stark reminder to all of us that we can never trust employers to do the right thing by workers, and change can happen at any time and impact any one of us."

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Cisco, the San Jose-based technology giant, has announced another round of layoffs affecting Bay Area workers, marking a familiar pattern of reporting skyrocketing revenue followed by drastic job cuts. From a report: According to Aug. 13 WARN filings with California's Employment Development Department, the company will eliminate 221 positions across its Milpitas and San Francisco offices. WARN documents are generally required by the state in the event of mass layoffs. Employees were notified of the layoffs on Aug. 14 and their terminations will be effective Oct. 13. The most cuts, affecting 157 jobs, largely in software engineering roles, were at Cisco's Milpitas office at 560 McCarthy Blvd. Cisco's San Francisco office at 500 Terry A. Francois Blvd. will cut 64 positions, according to the filing. The filings came the same day Cisco released its fourth-quarter earnings, which reported $14.7 billion in revenue, an 8% increase from the same quarter last year. Revenue for the 2025 fiscal year was $56.7 billion, up 5% from the previous year.

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Bill would let US President commission white hat hackers to go after foreign threats, seize assets on the online seas

It's been more than 200 years since the United States issued a letter of marque allowing privateers to attack the vessels of foreign nations, but those letters may return to empower cyber operators if a bill introduced in Congress actually manages to pass. …

Gaming handhelds are becoming the industry's new battleground as Microsoft launches its ROG Xbox Ally devices October 16, chasing Nintendo Switch 2's record-breaking 5.8 million units sold in seven weeks. The ASUS-manufactured handhelds run full Windows 11 with a gaming-optimized interface, accessing Xbox Game Pass, Steam, Battle.net, and other PC storefronts without platform lockdown. Two models arrive at launch: the standard Xbox Ally with AMD Ryzen Z2 A processor and the premium Xbox Ally X featuring Ryzen AI Z2 Extreme, 24GB RAM, 1TB storage, and 80Wh battery. Microsoft's Handheld Compatibility Program pre-verifies thousands of PC games for portable play. Pricing remains unannounced.

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If anyone’s gonna lock in Uncle Sam’s business, it'd better be us!

It's now safe to say the gang's all here when it comes to big generative AI model makers signing dollar discount deals with Uncle Sam. Google has joined Anthropic and OpenAI, inking questionable short-term discount terms for government agencies. …

Phone manufacturers rarely acknowledge that IP68 water resistance degrades over time, but Google has broken that silence with advertising disclaimers for its Pixel 10 Pro Fold. The fine print explicitly warns that water and dust protection "will diminish or be lost over time due to normal wear and tear, device repair, disassembly or damage." The company further notes that liquid damage voids warranties despite IP68 certification at manufacture.

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Update boosts Microsoft file imports, adds new spreadsheet functions, and drops older Windows

LibreOffice 25.8 arrives with a tagline of "smarter, faster and more reliable." That all sounds good. So what's new?…

US pulls back from Trump's threatened 100% levy but not everyone pleased at Europe's concessions

World War Fee The US and European Union have fleshed out details on their sweeping trade deal, promising billions in AI chip sales, a 15 percent tariff cap on key sectors including autos and semiconductors, and a framework for digital rule-making that could reshape the transatlantic tech industry.…

Solar panels in space could cut Europe's terrestrial renewable energy needs by 80% by 2050, a study has found. The Guardian: Using a detailed computer model of the continent's future power grid, the researchers found that a system of space-based panels designed by Nasa could reduce the cost of the whole European power system by as much as 15%. It could also cut battery use by more than two-thirds. The study, led by researchers at King's College London, is the first to assess the possible impact of space solar energy on Europe. The space-based solar power (SBSP) panels that yielded the positive results uses a heliostat design. The design, which the system imitates, uses mirror-like reflectors to collect sunlight in orbit. The sunlight is then transmitted to stations on Earth and converted to electricity before it is delivered to an energy grid. The computer model of the continent's power grid spans 33 countries, and simulates electricity demand, generation and storage to identify the lowest-cost option to meet Europe's electricity needs.

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But the free AI Mode itself can now take your history into account

The all-AI search mode Google introduced earlier this year has sprouted a one-trick AI agent – but only those willing to pay top dollar for the privilege.…

Latest Windows Insider Build puts time and language options in Settings

Microsoft has continued its efforts to nudge users toward the Windows Settings app from the venerable Control Panel, with language and time settings making the jump.…

A federal appeals court rejected T-Mobile's attempt to overturn $92 million in fines for selling customer location information to third-party firms. From a report: The Federal Communications Commission last year fined T-Mobile, AT&T, and Verizon, saying the carriers illegally shared access to customers' location information without consent and did not take reasonable measures to protect that sensitive data against unauthorized disclosure. The fines relate to sharing of real-time location data that was revealed in 2018, but it took years for the FCC to finalize the penalties. The three carriers appealed the rulings in three different courts, and the first major decision was handed down Friday. A three-judge panel at the US Court of Appeals for the District of Columbia Circuit ruled unanimously against T-Mobile and its subsidiary Sprint. "Every cell phone is a tracking device," the ruling begins. "To receive service, a cell phone must periodically connect with the nearest tower in a wireless carrier's network. Each time it does, it sends the carrier a record of the phone's location and, by extension, the location of the customer who owns it. Over time, this information becomes an exhaustive history of a customer's whereabouts and 'provides an intimate window into [that] person's life.'"

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What testing is happening before changes hit production?

Microsoft had a midweek meltdown on Wednesday as a chunk of its productivity suite fell out of the cloud.…

The era of software without embedded AI assistants is increasingly ending as Adobe launches Acrobat Studio, adding collaborative AI workspaces to the 32-year-old PDF format. The new platform allows users to upload multiple documents into "PDF spaces" where personalized chatbot assistants parse and answer questions about their contents. Adobe began integrating generative AI into Acrobat last year and now positions this release as the format's biggest transformation since its 1993 debut. The shift arrives amid growing user fatigue with AI features proliferating across everyday applications -- a Pew Research Center report found US adults more concerned than excited about AI's impact on their lives. Adobe's move cements 2025 as the year generative AI became inescapable in essential software, fundamentally altering how users interact with documents that once replicated the familiarity of paper.

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President Donald Trump says his administration will not approve solar or wind power projects, even as electricity demand is outpacing the supply in some parts of the U.S. From a report: "We will not approve wind or farmer destroying Solar," Trump, who has complained in the past that solar takes up too much land, posted on Truth Social. "The days of stupidity are over in the USA!!!" The president's comment comes after the administration tightened federal permitting for renewables last month. The permitting process is now centralized in Interior Secretary Doug Burgum's office. Renewable companies fear that projects will no longer receive permits that were once normal course of business.

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Everything a criminal needs for targeted attacks exposed, but telco insists 'no critical data compromised'

A significant data theft at Orange Belgium has opened hundreds of thousands of its customers to serious cybersecurity risks.…

A complete shutdown of encrypted web traffic isolated China from the global internet for 74 minutes Wednesday morning, blocking citizens from accessing foreign websites and disrupting international business operations that depend on secure connections to offshore servers. The Great Firewall began injecting forged TCP RST+ACK packets to terminate all connections on port 443 at 00:34 Beijing time on August 20, according to activist group Great Firewall Report. The standard HTTPS port carries most modern web traffic, meaning Chinese users lost access to virtually all foreign-hosted websites while companies including Apple and Tesla couldn't connect to servers powering their basic services. The blocking device didn't match known Great Firewall hardware fingerprints, suggesting Beijing either deployed new censorship equipment or experienced a configuration error. No significant events requiring information blackout occurred during the outage window. Pakistan's internet traffic dropped significantly hours before China's incident, potentially connected through shared firewall technology.

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Feds say Mirai-spawned botnet blasted 370K attacks before AWS and pals helped yank its servers

RapperBot, a botnet-for-hire blamed for hundreds of thousands of DDoS attacks, has been yanked offline by the Feds, who also hauled in its alleged Oregon-based mastermind.…

An anonymous reader quotes a report from Adweek: Meta wanted advertisers to believe its ecommerce ad product, Shops ads, was outperforming the competition, per a whistleblower complaint filed in a U.K. court. The former employee alleges the social media giant artificially inflated return on ad spend (ROAS) by counting shipping fees as revenue, subsidizing bids in ad auctions, and applying undisclosed discounts. The complaint, viewed by ADWEEK, was filed with the London Central Employment Tribunal on Wednesday (August 20) by Samujjal Purkayastha, a former product manager on Meta's Shops ads team. The document claims Meta artificially inflated performance metrics to push brands toward its fledgling ecommerce ad product. The company's motivation, the complaint says, was in part to combat Apple's 2021 privacy changes that cut the troves of iOS tracking information that had long powered Meta's ad machine. Meta's former chief financial officer (CFO), David Wehner, said the changes would cost "on the order of $10 billion" in losses during the company's Q4 2021 earnings call. User purchases on Facebook or Instagram Shops pages would provide more first-party data, however. Purkayastha, who joined Meta (then Facebook) in 2020 as a product manager on the Facebook Artificial Intelligence Applied Research team, was reassigned to the Shops Ads team in March 2022 and remained at the company until Feb. 19, 2025, when he was terminated. He alleged that during internal reviews in early 2024, Meta data scientists found the return on ad spend (ROAS) from Shops ads had been inflated between 17% and 19%. This discrepancy stemmed from Meta counting shipping fees and taxes as part of a sale, even though that money never went to merchants, he alleged. The company's other ad products exclude those figures, in line with competitors like Google, the complaint reads. Without including the fees and taxes, Shops ads performed no better than Meta's traditional ads, Purkayastha claimed. "This was significant," the complaint reads. "In addition to the ROAS performance metric being overstated by nearly a fifth, it meant that, rather than having exceeded our primary target, the Shops Ads team had in fact missed it once the figure was reduced to take account of the artificial inflation." Purkayastha raised these concerns with senior leadership in multiple meetings between 2022 and 2024, and is now seeking interim relief through his employment tribunal filing to have his former position reinstated. A Meta spokesperson told ADWEEK the company is "actively defending these proceedings," adding that "allegations related to the integrity of our advertising practices are without merit and we have full confidence in our performance review processes."

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