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Taxpayers on hold for 798 years might wish for a better service

The UK's tax collector has confirmed plans to contract out call center services with an associated price tag of £500 million ($677 million).…

Prediction: General-purpose AI could start getting worse

Opinion I use AI a lot, but not to write stories. I use AI for search. When it comes to search, AI, especially Perplexity, is simply better than Google.…

Abstract of a paper on NBER: We elicited over a million stated preference choices over 126 dimensions or "aspects" of well-being from a sample of 3,358 respondents on Amazon's Mechanical Turk (MTurk). Our surveys also collected self-reported well-being (SWB) questions about respondents' current levels of the aspects of well-being. From the stated preference data, we estimate relative log marginal utilities per point on our 0-100 response scale for each aspect. We validate these estimates by comparing them to alternative methods for estimating preferences. Our findings provide empirical evidence that both complements and challenges philosophical perspectives on human desires and values. Our results support Aristotelian notions of eudaimonia through family relationships and Maslow's emphasis on basic security needs, yet also suggest that contemporary theories of well-being may overemphasize abstract concepts such as happiness and life satisfaction, while undervaluing concrete aspects such as family well-being, financial security, and health, that respondents place the highest marginal utilities on. We document substantial heterogeneity in preferences across respondents within (but not between) demographic groups, with current SWB levels explaining a significant portion of the variation.

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Or, rediscovering the KISS principle, the long way round

Comment Linux distro wars are nothing new. "Advocacy" (a euphemism for angry argument) about hardware, OSes, programming languages and editors goes back as long as different computers have existed. Computers appeal to geeky folks, and geeky folks readily get a little too attached to things — and then become possessive and defensive about them.…

Nothing will change while big tech sets the rules. We'll need someone even scarier

Opinion How much harm does AI cause the environment? As a report from the MIT Technology Review just confirmed, nobody knows, and almost nobody cares enough to try and find out. Even if lots of people did care a lot, it wouldn’t change things. The driver of AI’s insane energy addiction is no more amenable to argument than a labrador in possession of an entire roast chicken.…

The European Commission warned Chinese e-tailer SHEIN on Monday that it must address multiple consumer law violations or face fines across EU member states. Regulators found SHEIN's website displayed fake discounts not based on actual prior prices, used pressure-selling tactics with false purchase deadlines, provided misleading information about consumer return rights, made deceptive sustainability claims, and hid contact details from customers. SHEIN has one month to respond to the findings and propose corrective measures, adding regulatory pressure to a company already facing US tariff challenges despite generating an estimated $38 billion in revenue last year.

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